Lifeline Centre: Support for rough sleepers

Lifeline is a daily drop-in centre in the basement of the Friends Meeting House, York Street,  which offers support to rough sleepers and vulnerably housed adults. (The most recent count of rough sleepers in Bath found 25 adults sleeping out).  Visitors to the centre can make themselves a hot drink, socialise in a homely environment and access computers. In early 2017 we hope to install a shower and washing machine for people to use.

Our experienced team provides visitors with one-to-one emotional support and advice, dealing with a variety of issues from problems with addiction, benefits issues and housing to dealing with debt. Free food, bedding and clothing are also provided to those who need them. We need donations of these items all the time. If you have clothing, kitchenware or camping equipment ( tents/sleeping bags/roll mats etc) please bring the items to the Friends Meeting House  on weekdays between 12.30 and 4pm.

 Venue : Friends Meeting House, York Street , BA1 1NG

When: Each weekday afternoon, from 1.30 to 3.30pm

Some photos from our Lifeline Centre:

  • A sit down and chat at Lifeline

    A sit down and chat at Lifeline

  •  We give out clothes, shoes and bedding to visitors all year round

    We give out clothes, shoes and bedding to visitors all year round

  • New Lifeline centre at Friends Meeting House December 2017

    New Lifeline centre at Friends Meeting House December 2017

Our Impact

In the last year, Lifeline Centre received 8,870 user visits

  • Our Lifeline team provided over 231 “one to one”  sessions to visitors, mainly covering issues relating to housing and benefits, health and court appearances.
  • From donations provided, 1,855 items of clothing were given out, 690 food parcels and 291 pieces of camping kit.

What our Lifeline clients say about us:

” I visited Genesis when I arrived in the city homeless with worn out shoes. I was given new boots and a rucksack and sleeping bag and a much needed cup of tea!”

“When I was desperate, homeless and despairing of life Genesis stepped into that gap and supported me with love and kindness.”

“Genesis is a haven for many and it was for me; now it’s good to give back via volunteering at Lifeline.”


Bath Street Pastors: Engaging with people on the streets

Our Street Pastors ensure vulnerable adults are kept safe at night and during the early hours every Friday and Saturday night. We have 60 volunteers aged from 18- 70’s from 27 church congregations in the Bath area. Street Pastors are part of the Bath Nightwatch scheme, a partnership that includes the council’s CCTV operation, the police, night and taxi marshalls, and licensees and door staff.


SP photo

For more information about their work, please visit

Family Matters

Family Matters has been set up to work in partnership with B&NES Connecting Families Service as part of its work with families with multiple and complex needs.

The project was launched in November 2014 and since then a number of specially trained volunteers have begun working with local families.

There has been good feedback from those receiving help

”  After a very difficult period in mine and my family’s life I had low self worth, was low in confidence and was feeling overwhelmed and unsupported.  My Family Matters volunteer was the first person for a long time who actually said ‘lets shine up your star’.  To hear this actually shocked me as it was the first time that somebody was actually focusing on me in a positive way. Since then she has supported and guided me through a whole range of self and family matters  and has sourced support for me and my children. I feel I have gained a lot of knowledge and I now run my life in a more constructive way.  My star is again starting to shine. “ 

In 2016 as part of work with B&NES council,  support has been offered to Syrian refugee families also as they get used to living in Bath.

 Family Matters run regular training courses for new volunteers. For further information and an application form please contact Joy Fraser or call on 01761 433644

 Home for Good

  Home for Good is a new national Christian charity that focuses on adoption and fostering .  With over 6,000 children nationally needing to be adopted and over 8,000 new foster homes needed annually, the aim of Home for Good is to encourage those in the Christian community to provide supportive homes for these children.

Branches of Home for Good are starting around the country, Bath and NE Somerset being one of these – you can find out more here .

The group hopes

  • To help churches to be welcoming and supportive to families that foster and adopt
  • To encourage people who are interested in fostering and adopting
  • To support them through the assessment and selection process
  • To support adoptive parents and foster carers

Bath area Home for Good will be working alongside the fostering and adoption team at Bath and North East Somerset Council, who perform all the official functions of assessing prospective families and of placing children with families.

Donating Clothes And Other Items

Donating Clothes And Other Items

If you would like to donate clothes to our projects, please wash them before donating. Ring our main office about donating them to our Lifeline Centre and Furniture Project.

Ring 01225 463549