
Get Help
Everyone needs help at some point.
Here is some quick information so that you can find the support you need. Or if you want to help homeless people someone or know someone who needs support please contact us. Everyone will receive compassionate and confidential support.
Lifeline opening hours:
Lifeline is our day centre where people in need can receive compassionate support. We can provide food, clothes, laundry facilities, showers and much more.
Mondays – 9:30am – 4:30pm
Wednesdays – 9:30am – 4:30pm
Fridays – 9:30am – 4:30pm
OPEN ON SATURDAYS FROM 9:00AM UNTIL 12:00 NOON FROM 2 DECEMBER UNTIL 24 FEBRUARY
CLOSED ONLY MONDAY 25 DECEMBER
What we do
The Genesis Trust exists to offer immediate practical help to homeless and vulnerable vulnerable, and provide long-term help and opportunities for them through our interlinked projects to rebuild their lives. We work individually with people on their journey from despair to hope, from crisis to independence.
If you see someone sleeping rough
Street Link is a great way to help homeless people and will provide outreach workers who will help someone sleeping rough. You can use their website to make so that a support worker can come and help.
- Go to their website – www.thestreetlink.org.uk
- Click “Help Someone Sleeping Rough”
- Follow the instructions which include entering the location of the person and the time you saw them.
Then an outreach person will go out to offer support. If you are someone who is sleeping rough, you can contact an outreach person from this website as well. Just click “Get Help for Yourself.”
Book a meeting with a Genesis team member:
- Support with housing Issues
- Advocacy for finances (benefits, debt support & budgeting)
- Wellbeing advice
- Referrals to other agencies based on the individual’s needs
Book an appointment with our Lifeline team
Need a shower or to wash clothes?
We have a shower and laundry facilities that people are welcome to use free of charge. Do call in during opening hours to use these facilities. For further information please contact our Lifeline team.
Need clothing or toiletries?
We have good quality donated clothing available. We also have various toiletries such as shampoo, deodorant, tooth brushes and more. Please visit during opening hours to see what we have in stock. Please contact our Lifeline Team for further information.
Need some nutritional food?
A great way to help homeless people is to get them a nutritional meal in a warm space where they can connect with someone who cares. There are three ways in which you can get some support with food: Lifeline, Bath Foodbank and Life Connect.
Lifeline
At Lifeline, Genesis Trust provides people with food parcels of nutritionally balanced meals including items like soup, pasta and sauce, milk, cereal and more. Contact our Lifeline Team for further information.
Bath Foodbank
The Foodbank works on a referral system so you will need a voucher from a support agency. Click HERE for steps on how to get support with food.
Life Connect
Genesis Trust also provides free cooked meals throughout the week. If you need a healthy meal and some extra support, you are most welcome to come to any of the following meals:
- Wednesday breakfast at The Gateway Centre on London Road – 9:30-11:00am
- Thursday lunch at St John’s the Evangelist Church on South Parade Road – 12:00-1:30pm
- Friday lunch at The Gateway Centre on London Road – 12:00-1:00pm
You can read more by visiting our Life Connect page.
Other meals throughout the week
Click HERE to see a list of other places where someone could get a free meal during the week.
Need some furniture?
We can help qualifying people get a grant from a support agency to get needed furniture and a home starter pack that includes plates, cups, utensils and small kitchen appliances.
Contact Lifeline team for help.
Need phone or computer support?
Please contact our Lifeline Team to book an appointment.
Challenges involving addictions, abuse, mental ill-health or isolation
Please contact our Lifeline Team to book an appointment.
We provide various activities and courses to support a person’s wellbeing
Life Skills
- Therapeutic and interesting activities and courses
- Helping to reduce isolation
- Promote social networks, self-esteem and communication skills
Visit our Life Skills page to see the courses that are running presently. Contact our Life Skills Team if you have any questions.
Life Course
This course helps a person live better by increasing their life skills in areas such as:
- Self-care
- Thinking patterns
- Healthy relationships
- Life management
Visit our Life Course page to read more. Contact our Life Course Team if you have any questions.

Additional Resources
- Whatever you're going through, The Samaritans can offer emotional support. Their free and confidential helpline is always open on 116 123.
- The National Domestic Violence Helpline is a national service for women experiencing domestic violence. The helpline is free and open 24 hours a day on 0800 2000 247.
- How can I help someone who appears to be sleeping rough?