Get Help
Below are ways you can help homeless people
Here is some quick information so that you can find the support you need. Or if you want to help homeless people or know someone who needs support please contact us. Everyone will receive compassionate and confidential support.
Important Update
We have had flooding at our Gateway Centre on London Road and the building is closed. We now have temporary premises for Genesis Life Projects at the back of Widcombe Baptist Church. This includes Lifeline (our day centre) and all of our other projects.
The entrance is between the canal and the back of the church building. Please see photo and map. If you need to contact our team please EMAIL US or call 01225 439384. You can read more about the services we provide below.
Donations of clothes, sleeping bags, toiletries and other things can still be dropped off at our offices at Church Farm Business Park in Corston. Please email office@genesistrust.org.uk to arrange a drop off appointment.
What we do
The Genesis Trust exists to offer immediate practical help to homeless and vulnerable people, and provide long-term help and opportunities for them through our interlinked projects to rebuild their lives. We work individually with people on their journey from despair to hope, from crisis to independence.
If you see someone sleeping rough
Street Link is a great way to help homeless people and will provide outreach workers who will help someone sleeping rough. You can use their website to make so that a support worker can come and help.
- Go to their website – www.thestreetlink.org.uk
- Click “Help Someone Sleeping Rough”
- Follow the instructions which include entering the location of the person and the time you saw them.
Then an outreach person will go out to offer support. If you are someone who is sleeping rough, you can contact an outreach person from this website as well. Just click “Get Help for Yourself.”
Lifeline
Lifeline is our day centre providing crisis support for people who are homeless, vulnerably housed or experiencing complex challenges such as financial insecurity, mental ill-health and substance misuse. We can provide food, clothing, small household items, access to a shower, phones and IT and much more.
Lifeline Opening times:
- Monday – 9:30am – 4:30pm
- Wednesday – 9:30am – 4:30pm
- Friday – 9:30am – 4:30pm
Book a meeting with a Genesis team member:
- Support with housing Issues
- Advocacy for finances (benefits, debt support & budgeting)
- Wellbeing advice
- Referrals to other agencies based on the individual’s needs
Book an appointment by emailing our Lifeline team or call 01225 439384.
Need a shower?
We have a shower for people who are homeless or boaters. They are welcome to use it free of charge. Do call in during Lifeline opening hours to use these facilities. For further information please email our Lifeline team or call 01225 439384.
Need clothing or toiletries?
We have good quality donated clothing available. We also have various toiletries such as shampoo, deodorant, tooth brushes and more. Please visit during opening hours to see what we have in stock. Please email our Lifeline Team or call 01225 439384 for further information.
Need some nutritional food?
A great way to help homeless people is to get them a nutritional meal in a warm space where they can connect with someone who cares. There are three ways in which you can get some support with food: Lifeline, Bath Foodbank and Life Connect.
Lifeline
At Lifeline, Genesis Trust provides people with food parcels of nutritionally balanced meals including items like soup, pasta and sauce, milk, cereal and more. Email our Lifeline Team or call 01225 439384 for further information.
Bath Foodbank
The Foodbank works on a referral system so you will need a voucher from a support agency. Click HERE for steps on how to get support with food.
Life Connect
Genesis Trust also provides free cooked meals throughout the week. If you need a healthy meal and some extra support, you are most welcome to come to any of the following meals:
- Wednesday breakfast at The Gateway Centre on London Road – 9:30-11:00am (TEMPORARILY CLOSED)
- Thursday lunch at St John’s the Evangelist Church on South Parade Road – 12:00-1:30pm
- Friday Soup Lunch at Genesis on the Canal (see map above) – 12:00-1:00pm
You can read more by visiting our Life Connect page. Our Wednesday breakfast and Friday lunch are temporarily suspended until we move back to the Gateway Centre. You can still get light food and beverages during our Lifeline hours on Monday, Wednesday and Friday. You can also click the link below under ‘Other meals throughout the week’ to find other meal provisions throughout the city.
Other meals throughout the week
Click HERE to see a list of other places where someone could get a free meal during the week.
Need some furniture?
We can help qualifying people get a grant from a support agency to get needed furniture and a home starter pack that includes plates, cups, utensils and small kitchen appliances.
Email our Lifeline team or call 01225 439384 for help.
Need phone or computer support?
Please email our Lifeline Team or call 01225 439384 to book an appointment.
Need support because of abuse, mental ill-health or isolation?
Please email our Lifeline Team or call 01225 439384 to book an appointment.
Need help with an addiction?
We run the SMART Recovery course. SMART stands for Self-Management and Recovery Training and is a programme that provides training and tools for people who want to change their problematic behaviour, including addiction to drugs, alcohol, cigarettes, gambling, food, shopping, internet and others. You can read more about the course HERE.
Please contact Sue Fourie if you have any questions or want to join the group. You can call 01225 438362.
We provide various activities and courses to support a person’s wellbeing
Life Skills
- Therapeutic and interesting activities and courses
- Helping to reduce isolation
- Promote social networks, self-esteem and communication skills
Visit our Life Skills page to see the courses that are running presently. Contact our Life Skills Team if you have any questions.
Life Course
This course helps a person live better by increasing their life skills in areas such as:
- Self-care
- Thinking patterns
- Healthy relationships
- Life management
Visit our Life Course page to read more. Contact our Life Course Team if you have any questions.
Additional Resources
- Whatever you're going through, The Samaritans can offer emotional support. Their free and confidential helpline is always open on 116 123.
- The National Domestic Violence Helpline is a national service for women experiencing domestic violence. The helpline is free and open 24 hours a day on 0800 2000 247.
- How can I help someone who appears to be sleeping rough?